Austin Energy crews worked throughout the night to restore power to affected customers. Since 5 p.m. Thursday, we have been able to restore power to an additional 31,585 customers, for a total of 172,339 customers restored since the beginning of this historic weather event.

As crews work to restore power, circuits can become overloaded because of lights, electronics and thermostats left on before the outage. This is called cold load pickup and it may cause a second outage.

Customers currently without power can help us avoid cold load pickup by:
• Turning off their thermostats.
• Turning off or unplugging any fixtures or appliances.
• Only leaving on one light to indicate when the power is back on.

Crews may also be knocking on residents’ doors in order to access Austin Energy equipment, such as energy equipment in a backyard or a utility easement located on a resident’s property. Austin Energy personnel will be clearly identifiable with badges and in Austin Energy vehicles. Please work with them on allowing access as needed.

End of Alert