This winter weather event has not impacted Austin Water and Wastewater Treatment Plants, and the Water Treatments Plants have continued to meet expected production rates. Water storage levels also remain healthy in the distribution system.

Austin Water has continued to work closely with Austin Energy to restore power to pumps and lift stations throughout our service area.

Due to two isolated pump station power outages, Austin Water notified 14 customers in the Glenlake subdivision and 24 in the Mount Larson area of the isolated outages. Customers were asked to boil water as a precaution.

Austin Water had crews on the ground to contact customers directly and deliver multiple cases of water. These were isolated events that did not extend to a city-wide boil notice.